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The Escrow Process

How Deqo protects buyers and sellers during domain transactions

Deqo uses a secure escrow process for every marketplace sale and lease transaction.

Escrow helps protect both parties by ensuring that the buyer's payment is secured before the domain is transferred and that the seller receives payment only after the transaction requirements have been completed.

How Escrow Works

When a buyer purchases or begins a lease on a domain:

  1. The buyer's payment is verified.

  2. Escrow is opened for the transaction.

  3. The seller transfers the domain according to Deqo's instructions.

  4. Deqo verifies control of the domain.

  5. The domain is delivered to the buyer or placed into a Deqo-controlled trust account for lease transactions.

  6. Escrow is completed and proceeds become available for payout.

Your Responsibilities as a Seller

During the escrow process, you may be asked to:

  • Transfer the domain.

  • Provide transfer information or authorization codes when required.

  • Respond to requests from the Deqo escrow team.

Prompt responses help prevent unnecessary delays.

Lease-to-Own Transactions

For lease-to-own transactions, the domain is transferred to a Deqo-controlled trust account for the duration of the lease.

Ownership transfers to the buyer only after all required lease payments have been completed.

Receiving Your Funds

Once escrow requirements have been satisfied, proceeds are credited to your Sales Balance and become available for payout.

For more information, see Receive Payouts.

Need Help?

If you have questions about an active transaction or the escrow process, please contact Deqo Support.

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