Domain contact records store the official contact information associated with your domains. These records are required by domain registries and ICANN and define who is responsible for a domain from an ownership, administrative, billing, and technical perspective.
What are domain contact records?
Each domain includes the following contact roles:
Primary (Registrant) contact – The legal owner of the domain
Admin contact – Responsible for administrative decisions
Billing contact – Responsible for payments and invoices
Technical contact – Responsible for DNS and technical configuration
Registries require valid contact information for each role. Keeping this information accurate helps prevent issues with renewals, transfers, or compliance checks.
Where to manage contact records in Deqo
You can manage your contact information from:
Settings → Contacts
This section allows you to view, edit, and reuse contact details across your domains.
Updating contact information
To update your domain contact records:
Log in to your Deqo account
Go to Settings
Select Contacts
Update the fields under:
Primary Contact
Admin Contact
Billing Contact
Technical Contact
Click Save to apply your changes
You can choose to use the same details across multiple contact roles by enabling the “Same as primary contact” option.
How changes are applied to domains
Updated contact records are used for new registrations and future updates
For existing domains registered with Deqo, contact updates apply to the registrar records associated with those domains
When to update your contact records
You should update your contact records if:
Your name, business name, or address changes
Your email or phone number changes
Ownership of a domain changes
You want to separate billing or technical responsibility
If you need help updating contact records or have questions about registry requirements, please contact Deqo Support.