After purchasing or registering a domain on Deqo, you are responsible for renewing the domain to keep it active and prevent expiration.
How renewals work on Deqo
Deqo manages renewals for domains registered with Deqo
Renewal pricing, timing, and availability are determined by the domain extension (TLD) and registry
You can renew domains manually or enable auto-renew to avoid missing renewal deadlines
You can view renewal status, expiration dates, and auto-renew settings in the Registrar section of your Deqo account.
How to renew your domain
Manual renewal
To manually renew a Deqo-registered domain:
Log in to your Deqo account
Go to Registrar
Locate the domain you want to renew
Click on the three-dot menu from the right side of the domain row > select Renew
Select the renewal period > click Add to cart
Checkout > Complete the renewal payment
Once renewed, the domain’s expiration date is extended.
Auto-renewal
To manage auto-renew for a Deqo-registered domain:
Log in to your Deqo account
Go to Registrar
Locate the domain you want to manage > Click on the three-dot menu from the right side of the domain row > select Edit
Go to Domain > Toggle Auto-renew on
Changes apply to future renewals.
Payment requirements
Auto-renew requires sufficient Account Balance or a valid payment method
If auto-renew fails due to payment issues, the domain will not renew automatically
You remain responsible for renewing the domain before expiration if auto-renew fails
We recommend periodically reviewing auto-renew settings and keeping your payment details up to date.
What happens after renewal
Renewed domains are typically reactivated immediately
In some cases, DNS, website, or email services may take additional time to fully restore due to caching
Updated expiration dates are visible in your Deqo account
What happens if you don’t renew
If a domain is not renewed before its expiration date:
It may enter a grace period, depending on the TLD
The domain may stop resolving (website and email may stop working)
Additional fees may apply if renewal is delayed
The domain could eventually become unavailable or deleted
To avoid losing a domain, always renew on time or enable auto-renew.
Important things to know
Renewal prices may differ from the original registration price
Different TLDs have different renewal and expiration rules
Auto-renew requires a valid payment method or sufficient Account Balance
Deqo cannot guarantee renewal if payment fails or registry restrictions apply
For more information, please contact Deqo Support.